https://ramanbhalla.com/tags/consumer-protection/ Recent content in Consumer-Protection on Connected Boxes Hugo en-us Thu, 07 May 2026 09:00:00 +1000 https://ramanbhalla.com/posts/post7-telco-scam-timeline/ Thu, 07 May 2026 09:00:00 +1000 https://ramanbhalla.com/posts/post7-telco-scam-timeline/ <p>This is a true story.</p> <p>A friend’s wife received a call from someone claiming to be from the ATO. The caller was aggressive and convincing. He told her that her husband had been arrested for tax fraud and, because of the “seriousness” of the case, the family was now under government surveillance.</p> <p>Then came the demand: pay $5,000 to secure his release.</p> <p>She was terrified and only moments away from sending the money.</p> https://ramanbhalla.com/posts/post2-scam-prevention-framework/ Sat, 04 Apr 2026 09:46:48 +1100 https://ramanbhalla.com/posts/post2-scam-prevention-framework/ <h2 id="scams-are-real-and-theyre-everywhere">Scams are real, and they&rsquo;re everywhere<a class="anchor" href="#scams-are-real-and-theyre-everywhere">#</a></h2> <p>Who hasn&rsquo;t heard of scams? Many of us have. For most of the lucky ones, it&rsquo;s just news we&rsquo;ve heard. It&rsquo;s not close or personal. But they are very real - In Australia in 2024, people lost $2.7 billion of their hard-earned money to scams.</p> <h2 id="what-exactly-is-a-scam">What exactly is a scam?<a class="anchor" href="#what-exactly-is-a-scam">#</a></h2> <p>Legally, scams and fraud are different terms. While fraud is broader, scams typically involve two scenarios:</p>