TL;DR: When my family and friends picture scam prevention, they assume a single magic box labelled “Filter”. But as technologists working under Australia’s new Scam Prevention Framework (SPF), our job is breaking that assumption down into 6 messy, connected boxes—from the customer journey at a retail counter to cross-sector intelligence and victim restitution.

I haven’t written a post in a few weeks.

The truth is, the last month has been completely all-consuming. I’ve been deep in the trenches, whiteboarding and dissecting the latest SPF Codes and Rules published by Treasury.

My two daughters have distilled my entire career down to a single sentence:

“Dad gets paid to talk and draw boxes.”

They aren’t wrong.

I have been very fortunate to live in the space between a problem and a solution. Usually that space is filled with thousands of whiteboard sessions and meetings, lots of coffee, mostly frantic deadlines and yes, many connected boxes.

I have realised that my daughter’s summation is actually the most grounded way to describe what I do. It’s all about solving problems -